FAQs

Have questions? Get the scoop on order details, shipping info, and more! Thanks for visiting our Frequently Asked Questions.

1. How do your shirts fit?

Great question! Visit our page with in-depth size charts on all apparel items we offer.

2. How long will my items take to ship out after placing my order?

Every item in the shop is made-to-order to offer the most flexibility in our product offerings, all the way from fabric to color. Normally, each item will take about 1-4 business days to process + send out, plus time for delivery (see below). Please note that if you ordered multiple products from different collections, they may ship in separate packages.

3. Where do you ship from?

We work with some excellent print and fulfillment partners across the USA in order to bring you quality products.

4. How long will my order take to deliver after it's been shipped?

We currently ship with USPS, which can take up to 1-7 business days for delivery dependent on where you're located. If there's a problem with your order shipment or something seems funny with your tracking information, please don't hesitate to contact us at leftleadcollective@gmail.com.

5. Do you accept returns or exchanges?

Due to the fact that all of our items are made-to-order, we cannot accept returns or exchanges at this time. We do our best to offer all possible information on sizing and fit so you're confident about the items you're receiving.

If there was a problem with your order or you received the wrong size, please contact us as soon as possible so we can make it right for you!

6. Are you taking sponsorships or ambassadorships?

Not at this time! Check back as we grow. :-)

7. Hey! Are you interested in collabing with my brand/blog or contributing to my giveaway?

We would love to collaborate and work with other equestrian brands or influencers - we just want to make sure it's the right fit! Feel free to shoot us a message through our Contact Us page, email leftleadcollective@gmail.com, or drop a DM on our Instagram page @shopleftleadcollective. We'll review and get back to you as soon as we can.